Privacy & trust
Your data, and the control you should have over it
Pender is being built so that families keep control of their information. This page explains the rights and controls we are designing in, before any real family or child information is collected.
Current status
No real family or child information is collected today.
The matching experience on this website is a demonstration that runs entirely in your browser using fictional data. Please do not enter real personal information into it.
The only information we currently receive is what you choose to send us in an enquiry — for example your name, school and email address.
Data rights
What you will be able to request.
When accounts and real profiles are introduced, these requests will be available to every parent or guardian.
Access your information
Ask for a copy of the information held about you and, where applicable, about your child.
Correct inaccurate information
Ask us to correct anything that is wrong or out of date in a profile.
Delete information
Ask us to delete your account and the personal information associated with it.
Withdraw applicable consent
Where we rely on consent — for example marketing emails — you can withdraw it at any time.
Object or restrict
Ask us to stop or limit a particular use of your information where you have that right.
Other applicable rights
Other data protection rights available to you under the law that applies to you.
Accounts and deletion
Designed around the parent or guardian.
- The parent or guardian is the account holder. Children are not asked to create accounts.
- A parent will be able to view, edit or remove the information in their child's profile.
- A parent will be able to request deletion of the account and its associated personal information from their dashboard.
- Deletion requests will be handled by a secure backend once one exists. Nothing on this website deletes or stores real records today.
Make a request
Contact us about your information.
Until an in-product request tool exists, please write to us and we will respond personally. Include enough detail for us to find any correspondence you have had with us.
If you are unhappy with how we have handled your information you may also complain to the data protection authority that applies to you. In the UK this is the Information Commissioner’s Office.